University of North Dakota Faculty/Staff Newsletter

Student Health Services receives accreditation

Student Health Services has been awarded a three-year term of accreditation by the American Association for Ambulatory Health Care (AAAHC/Accreditation Association). Accreditation distinguishes our college student health center from many other outpatient facilities by providing a safe work environment and the highest quality of care to its patients. “The dedication and effort necessary for an organization to maintain accreditation is substantial and the compliance with those standards implies a commitment to continual self-evaluation and continuous improvement,” said Michelle Eslinger, director of Student Health Services. “We believe our patients deserve the best. When you see our certificate of accreditation, you will know that the AAAHC, an independent, not-for-profit organization, has closely examined our facility and procedures. It means that we as an organization care enough about our patients to strive for the highest care possible.”

“Ambulatory health care organizations seeking accreditation by the AAAHC undergo an extensive self-assessment and on-site survey by the Accreditation Association’s expert surveyors – volunteer physicians, nurses and administrators who are actively involved in ambulatory health care. The survey is consultative and educational, presenting best practices to help an organization improve its care and services,” said health care analyst Pat Campbell.

Status as an accredited organization means UND Student Health Services has met nationally recognized standards for the provision of quality health care, set by the Accreditation Association. Almost 5,000 ambulatory health care organizations across the United States are accredited by AAAHC. Not all ambulatory health care organizations seek accreditation, not all undergoing the on-site survey are granted accreditation.

“Going through the process challenged us to find better ways to serve our patients, and it is a constant reminder that our responsibility is to our patients and the quality of care we provide,” said Mark Christenson, medical director.

“This is an important milestone in the continuing growth and success of our health and wellness unit. Accreditation by the AAAHC is proof of this commitment, and signifies that we have met the rigorous standards of a nationally recognized third party,” indicates Laurie Betting, assistant vice president for Health and Wellness.  -- Jane Croeker, Student Health Services, 777-2097, .

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